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PT. ACE INA Insurance recruits from a pool of worldwide talent and multi-talented professionals. PT. ACE INA Insurance promotes outstanding performance and diverse backgrounds with recruits varying from local graduates, foreign graduates, as well as expatriates. Providing candidates with abroad range of career options, the ACE culture of excellence and learning offers exciting opportunities for growth. As a result, PT. ACE INA Insurance has been able to recruit top qualified candidates from the available workforce from anywhere in the world.

The ACE Group Culture is unique and the PT. ACE INA Insurance as a member of the ACE Group sustains this culture, while on the other hand, adapting it to local conditions. The ingredients of ACE culture - including teamwork, leadership, hard work, and determination - make the workplace rewarding and enjoyable. ACE recognizes productivity, encourages proactivity, and promotes excellence. This is the ACE way of life, and it is reflected in ACE's:

As an organization dedicated to providing superior client, shareholder, and employee value, PT. ACE INA Insurance fosters an environment of professional excellence that enables its employees to be creative, agile, innovative, and ethical in meeting customers' needs.

Mission Statement
PT. ACE INA Insurance is committed to being a leader in the Indonesian insurance market and is dedicated to providing:

  • Superior Client Value  by committing substantial capital resources and creativity to the assumption and management of risk
  • Superior Shareholder Value  by managing capital and risks expertly, efficiently, and profitably
  • Superior Employee Value  by creating a rewarding and ethical environment

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Diversity Statement
PT. ACE INA Insurance is fundamentally committed to the creation of an inclusive, respectful, and equitable workplace. Through the company's policies and practices for recruitment, development, retention, and promotion, PT. ACE INA Insurance seeks a diverse workforce that is effective in the market and community and takes full advantage of the wide range of experiences and backgrounds. PT. ACE INA Insurance views diversity as a key business driver that enables us to attract and retain the best talent, thereby enabling high performance in any location.

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Core Values

  • PT. ACE INA Insurance values the contribution of each individual and supports their professional and personal growth. The goal is to seek and value diversity in the workplace, and to create an environment where people feel comfortable contributing their ideas.
  • PT. ACE INA Insurance values both the individual good and the corporate good, but on those rare occasions when the two are mutually exclusive, ACE sees the corporate good as the common good.
  • PT. ACE INA Insurance will continually define and clarify individual and corporate objectives, so that the company will be able to concentrate talents and efforts on the business at hand.
  • PT. ACE INA Insurance  recognizes that speed, agility, and flexibility are its competitive advantage, and that empowerment to make decisions enhances that advantage. Consequently, PT. ACE INA Insurance will trust each other’s decisions which it knows are made in the best interest of the clients and the PT. ACE INA Insurance family.
  • PT. ACE INA Insurance supports a scientific, objective approach to decision-making. The optimum decision-making process can be described as: 1. Discuss and evaluate; 2. Decide; 3. Delegate; 4. Plan and implement; and 5. Move on — QUICKLY. Once a decision is made, PT. ACE INA Insurance will support it as if it were its own.
  • PT. ACE INA Insurance welcomes direct, honest, open, frequent, and respectful communication at all levels of the organization. ACE hopes to be an organization of thoughtful listeners.
  • PT. ACE INA Insurance believes debate is healthy and enriches decision-making process. The company invites the expression of minority ideas and opinions, recognizing that often they represent the next stroke of genius or the seed for tomorrow’s innovation.
  • PT. ACE INA Insurance believes that regular feedback is important for personal growth and for strengthening the ability to serve clients. PT. ACE INA Insurance strongly encourages timely, informal feedback and review of each other’s work and actions. Though there is commitment to conducting a formal performance appraisal process, PT. ACE INA Insurance considers performance appraisal to be an equally shared responsibility between each of the employees and the relevant constituencies.
  • PT. ACE INA Insurance accepts the responsibilities of corporate citizenship and will work to support the communities in which all employees live and work.

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